Qualifications
Others
Experience
5 Years
Salary
Negotiable
About the Role:
Join our team at TRIVES Hospital as a Front Officer Executive, where you will play a vital role in enhancing patient experiences in our Chembukkav location.
What You'll Be Doing:
- Greet and assist patients/visitors in a professional and courteous manner.
- Handle patient registration, appointment scheduling, and billing coordination.
- Manage incoming calls, emails, and inquiries efficiently.
- Maintain accurate records of patient details in the Hospital Information System (HIS).
- Coordinate with doctors, nurses, and other departments for smooth patient flow.
- Handle cash transactions and issue receipts in line with hospital policy.
- Resolve patient queries and escalate issues when required.
- Ensure the front desk area is organized and delivers a positive first impression.
Our Ideal Candidate Has:
- Strong communication and interpersonal skills.
- Ability to work effectively in a team.
- Excellent decision-making abilities.
What We Offer:
- An opportunity to grow with a leading healthcare organization.
- A supportive environment focused on career advancement.