Qualifications
Others
Experience
5 Years
Salary
Negotiable
About the Role:
Join our team as a Front Officer Executive at TRIVES Hospital in Chembukkav, Thrissur, Kerala.
What You'll Be Doing:
- Greet and assist patients/visitors in a professional and courteous manner.
- Handle patient registration, appointment scheduling, and billing coordination.
- Manage incoming calls, emails, and inquiries efficiently.
- Maintain accurate records of patient details in the Hospital Information System (HIS).
- Coordinate with doctors, nurses, and other departments for smooth patient flow.
- Handle cash transactions and issue receipts as per hospital policy.
- Resolve patient queries and escalate issues when required.
- Ensure front desk area is organized and maintains a positive first impression.
Our Ideal Candidate Has:
- Strong communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Decision-making skills with a patient-focused approach.
What We Offer:
Opportunity to grow and build a successful career in the healthcare industry with a leading organization.